Safer Online, Stronger Community: Digital Awareness

Technology helps us stay connected, informed, and independent — but it can also create challenges, especially for seniors, caregivers, and everyday internet users. Phones, email, and online services are now part of daily life, making awareness and confidence essential for staying safe and informed.This blog was created to support community education events and provide simple, practical guidance anyone can use.

Why Digital Awareness Matters

Many people rely on smartphones and the internet for healthcare, banking, shopping, and communication with family. Unfortunately, scams, misinformation, and fraud often target those who are less familiar with technology or who may be navigating vulnerable moments in life.Digital awareness is not about fear — it’s about confidence, understanding, and knowing where to turn for help.

Common Risks for Seniors & Caregivers

Some of the most common issues we see include:

• Phone calls claiming to be from banks, Medicare, or government agencies
• Emails or texts asking for urgent action or personal information
• Fake tech support messages
• Account takeover through weak or reused passwords
• Confusion around privacy settings on phones and tablets

Knowing what these look like is the first step in avoiding them.

Everyday Digital Awareness Tips

Here are a few simple habits that make a big difference:

• Be cautious with unexpected calls, texts, or emails
• Never share passwords or one-time codes with anyone
• Use a strong passcode or biometric lock on your phone
• Keep devices updated with the latest software
• Take your time — scammers often rely on urgency

If something feels off, it’s okay to pause and ask for help.

Helping Loved Ones Stay Safe

Caregivers often play a key role in helping loved ones navigate technology. Helpful steps include:

• Reviewing phone and email settings together
• Setting up trusted contacts
• Discussing common scams in a calm, supportive way
• Encouraging questions and open conversation

Digital safety is strongest when it’s a shared effort.

What to Do If Something Feels Wrong

If you believe a mistake was made or information was shared:

• Stop interacting immediately
• Contact your bank or service provider
• Change affected passwords
• Reach out to a trusted family member or professional

Quick action can prevent further harm.

Community Outreach & Education

Ransom Shield is a security-focused organization that believes education is one of the most effective ways to strengthen communities. Through free, non-commercial outreach programs, the organization works with libraries, community groups, and local partners to share practical digital awareness guidance.These programs are led by the founder, who combines over 20 years of professional experience with personal caregiving experience, creating sessions that are approachable, respectful, and easy to understand.The goal is simple: help people feel more confident, informed, and supported in their digital lives.

Free Resources for Continued Learning

If you’d like to continue learning, these public resources are a great place to start:

• Local public libraries and digital literacy classes
• AARP Fraud Watch Network
• FTC Consumer Advice (consumer.ftc.gov)
• State and local aging services

Learning is ongoing, and you don’t have to do it alone.

Final Thoughts

A safer online experience begins with awareness, patience, and community support. Whether you are a senior, a caregiver, or an everyday internet user, small steps can make a meaningful difference.Together, we build a safer online, stronger community.